Tag Archives: SaaS

eXpresso – SaaS

expresso

http://www.expressocorp.com/  Menlo Park, CA  June 2007

Upload and share Excel spreadsheets!

eXpresso is the best way to share Excel spreadsheets with people. eXpresso enables multiple contacts to work on the same spreadsheet at the same time, saving all changes to a common version in real-time.

This service has been integrated with Salesforce.com’s applications.

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Qwaq – virtual business collaboration

  – Palo Alto, CA www.qwaq.com – 2006

Qwaq provides 3-D virtual collaboration solutions for enterprises. Qwaq Forums are virtual environments used to facilitate interactive online meetings, workflow, project and program management processes, real-time document editing, document sharing, and online training. Qwaq Forums are deployed as virtual workspaces for virtual offices, program management, virtual operations centers, facilitated meetings, and corporate training .

France based Tixeo, is another start-up focused on the same market. A slew of other companies offering tools to set up and collaborate in virtual worlds include Second Life, VastPark, ProtonMedia, Forterra Systems, and Multiverse.

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Zoho

 founded 10/05, based in Pleasanton, CA

Zoho’s parent company is AdventNet, “a software company started in 1996 focusing on building affordable software for businesses. Aoho reached one million customers in August 2008.

Zoho is a suite of online applications (services) that you sign up for and access from our Website. The applications are free for individuals and some have a subscription fee for organizations. The applications that run on the Internet rather than your hard drive are part of a new trend termed “cloud computing” and ssoftware as a service – SaaS. You’re in the network cloud and can access your files from anywhere if you have an Internet connection and a Web browser.

Some of the products they offer are:

  • Zoho Writer—online word processor
  • Zoho Sheet—online spreadsheet
  • Zoho Show—online presentation
  • Zoho Creator—on-demand Web application creation service
  • Zoho CRM—on-demand customer relationship management
  • Zoho Chat—group chat made simple
  • Zoho Notebook—online note taker
  • Zoho Planner—online organizer
  • Zoho Projects—online project management
  • Zoho DB & Reports—online database and reporting functions

Zoho’s main competitors are Google Docs and Spreadsheets as well as Microsoft Office.

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SaaS

Software as a service (SaaS, typically pronounced ‘Sass’) is a software application delivery model where a software vendor develops a web-based software application and hosts and operates the application for use by its customers over the Internet.  Customers do not pay for owning the software itself but rather for using it. All the infrastructure details are taken care of by the platform – hardware, software, maintenance, scalability, performance, backup, disaster recover.  All the user requires is a browser.

 SaaS differentiates itself from “On Premise” software by avoiding the need to purchase and maintain the computer hardware and related infrastructure to run an application. The only infrastructure required remains a personal computer to run the software and sufficient networking connectivity to reach the internet.

Typically a SaaS offering is “licensed” by the user or transaction – focusing on charging money based on how the application provides value. But some SaaS offerings are charged as a monthly service fee.

SaaS is different from a predecessor hosting technology: ASP (Application Services Provider). The ASP model is based on a company purchasing a traditional software product but choosing not to host it themselves. Instead the software is hosted in a 3rd party data center – with exclusive access given to the purchasing company.

SaaS is designed to scale much more smoothly than the ASP model (which is much more infrastructure and installation limited) by offering multi-tenanted single instance software. With users sharing in a common infrastructure, the application makes more efficient use of hardware and is designed to scale across multiple machines. Google’s Gmail is an example of a SaaS application that has scaled to very large measure.

Software as a service (SaaS) is a software application delivery model where the vendor develops as well as operates the software application for use by its customers via the internet. Although SaaS is not limited to business applications only, it is typically considered an economical way for businesses to gain the same benefits of commercially licensed, internally operated software, without taking on the associated complexity and high initial cost that would normally go with purchasing software.

The SaaS model is well suited to many types of software. This is important since most customers may have little interest or capability in software operation, but do have considerable computing requirements. For example some applications such as Customer Relations Management, Financial Applications, Accounting and Email, Video Conferencing as well as Human Resources are just a tip of the iceberg when looking at the original markets showing success in the SaaS field.

Although there were earlier applications delivered over the internet, the distinction between SaaS and those earlier applications is that SaaS solutions were developed exclusively to power web technologies such as the browser. The term “SaaS” was coined by John Koenig for the SDForum Software as a Service Conference in March of 2005 and has become the industry adopted reference term, generally replacing the earlier terms “On-Demand” and “ASP” (Application Service Provider).

Examples
Salesforce.com, WebEx, RightNow, Taleo, Blackboard and NetSuite

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Salesforce.com

Salesforce.com

www.salesforce.com  founded 1999 by Marc Benioff;  San Francisco, CA

Salesforce.com is an on-demand Customer Relationship Management (CRM) solution vendor.

Salesforce.com was founded in 1999 by former Oracle executive Marc Benioff. In June 2004, the company went public on the New York Stock Exchange (CRM).

Salesforce.com has been a pioneer in developing enterprise platforms through its innovative AppExchange directory of on-demand applications, and its Force.com “Platform as a Service” (PaaS) API for extending Salesforce.

 

Salesforce.com is headquartered in San Francisco, California, with regional headquarters in Dublin (covering Europe, Middle East, and Africa), Singapore (covering Asia Pacific less Japan), and Tokyo (covering Japan). Other major offices are in Toronto, New York, London, Sydney, and San Mateo, California. Salesforce.com has its services translated into 15 different languages and currently has 43,600 customers and over 1,000,000 subscribers.

 

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